Sales & Account Coordinator (m/f) - based

AirPlus International is an international provider of innovative solutions for corporate travel payment. About 1,300 employees support our more than 49,000 corporate customers worldwide. Our long-time experience make us a competent and reliable partner in all matters relating to Business Travel Management. This makes us market leader in Germany. Our continuous success is founded on the knowledge, professionalism and outstanding engagement of our employees. They are the ones that keep up and promote our high standards. This is why evolvement and further development of our employees is so important to us. Sales & Account Coordinator (m/f) - based in Alexandria Your Duties Understand and support sales efforts including answering product and service questions for prospective clients, customers, and partnersProvide support for local RFP responses, product and financial proposals, partner agreements and tracking the offers presentedMaintain a positive, service-orientated attitude at all timesAnswer phone calls, reply to emails, and service potential and existing customers in a proactive mannerArrange for pre-approvals by risk managementProvide support and open communications to Agency and other partners to ensure leads are being generated and customer goals are achievedSupport the implementation of new customers and accountsContinuously communicate with assigned customers and monitor the volume of retention and new business opportunitiesEnter opportunities and contacts into corporate CRM tool and assign them to Sales Managers as appropriate and maintain high level of data accuracy at all timesProvide general ad-hoc administrative services as and when requiredProvide support to the Latin America customer service team as necessaryProvide back-up support to other team members as necessaryProduct demos via webex to customers and prospectsParticipate in ad hoc projects as and when requiredAll other job tasks as required by the company Our Offer Flexible working times, flat hierarchies and varied work on innovative projects create an ideal environment for your personal success. Our made-to-measure further education and training options offer an excellent development possibility for your career. Requirements Minimum of 2 years of relevant professional experience in a similar positionA minimum of 1 year Customer Service experience is requiredAdvanced proficiency in English both written and oralAdvanced proficiency in Spanish both written and oral is preferredBachelor’s degree is desirableThe ability to communicate clearly, concisely, and effectively both verbally and in writing• Strong interpersonal skills and the ability to build trusted and collaborative relationships at all levels both internally and externallyStrong analytical skills and the ability to successfully interact with internal/external partners to solve problems and achieve goalsHighly customer-focused and demonstrating an ability to adjust behavior to handle different customers and understand their needsEmpathetic, reliable, showing individual attention, customer care and personal involvementAdaptable, tolerant and flexible to respond to different situations – commitment to deliver maximum service qualityExcellent time management, organizational and administrative skills and the ability to multi-task, prioritize and manage workloadsHigh level of accuracy and attention to detailSelf-motivated with a high level of energy, enthusiasm and initiativeAdvanced working knowledge of Microsoft Office, including Word, Excel & PowerPointProven ability to take personal ownership and work collaboratively within a team environmentProactively identify issues and act to resolve them while creating more efficient processes Do you accept the challenge? Then send your complete documentation via our AirPlus job portal, specifying your availability and your salary expectations to: Agustina Martinez (Apply to send email to the employer) Click here to apply Recommend job advertisement print page back to the job postings En savoir plusTout afficher