Sandvine Solutions Engineers combine a strong technical background with great organizational and communication skills to provide pre-sales and technical design advice to customers/partners in new sales opportunities. You will be working alongside Sales, Support and partner's Sales Teams in achieving the goal of providing the ideal solution for qualified opportunities. You will accomplish this by identifying, technically qualifying and addressing the prospect’s requirements through consultative methods.
The Regulatory Solution Engineer role shall require you to have deep knowledge of Regulatory line of business. It is expected that you not only have a deep understanding of Regulatory Use Cases but also have hands on experience in solving issues which Regulators/LEA face today. You shall use your thought leadership, in this area, to articulate the ‘advantages’ of having a DPI layer in Regulatory/LEA networks. You shall also help Sandvine Product Management to enhance the feature portfolio to better meet the Regulatory market requirements.
You shall be working with a dedicated Sales Account Manager, as part of Sandvine’s MENA-Turkey Sales Organization and reporting to the Regional SE Director.
Please note: this role works remotely. Qualifed candidates from either Egypt or Lebanon will be considered.
Provide pre and post-sales support through requirements gathering, proposal development assistance, and delivery of technical presentations via online meetings, on-site meetings, and technical marketing events.
Participate in regular meetings and conference calls with Customers, and the Sandvine sales teams to help qualify opportunities and recommend technical solutions.
Proven track record of presenting to C-Level staff including Head of Regulatory bodies and LEA.
Installing, configuring and tuning Sandvine Networks equipment and leading customer solution evaluation trials and/or POC engagements.
Develop and work with others within Sandvine to define technical assets such as solution designs, proposals, product specifications, RFP, RFI, and RFQ responses, diagrams, BOM’s, and quotes/estimates.
Effectively answer technical questions regarding the proposed solution that may include questions about installation, configuration, and integration related to qualified use cases and deployment scenarios.
Provide consultative product and solution expertise along with Partner update training oversight, as new hardware and software releases evolve.
Develop understanding of integration customer eco-systems and networks to work with PS and / or outside partners to deliver required solutions.
Establish and maintain a strong and trusted relationships with customers and key technical decision makers.
Attending and participating in regional events on behalf of the company.
Collaborate with the product team to identify and realize technical improvements to the product, based on customer and partner feedback.
What Skills You Bring
BS/BA or related degree and 5+ years professional experience in technical pre-sales within the Regulatory-LI/Telecommunications/Security industry; working with not only, Tier-1 mobile and/or fixed line service providers but also Gov Regulators and LEA’s.
Proven track record with LI vendors, Traffic Aggregation Vendors along with working knowledge of Surveillance Analytics Solutions.
Experience or exposure into Data Analytics & Visualization platforms (i. e. Tableau, MicroStrategy, etc. ).
Solid understanding and experience working with relational databases (i. e. Vertica, Postgres, etc. )
Experience working with full stack development
Exposure to Middle East North Africa Market Dynamics.
Desirable experience in Deep Packet Inspection technologies, analytics platforms and solution selling. Strong experience and background with Linux/Unix systems.
Good background understanding and knowledge of network management software systems (AAA, Billing, NMS, LDAP) and their interaction/integration with network elements.
Understanding of virtualization, including the underlying OS components (Linux, VMWare, Openstack, etc. )
Experience in installing and configuring IP network equipment in a Service Provider (Telecom) and / or Large Enterprise environment, with core network skills including RADIUS, GTPc, AAA, TCP/IP,DHCP, LDAP, SNMP, Ethernet is a plus. .
Understanding of Wireless data technologies (CDMA, GPRS or LTE), architecture and standards (3GPP) a plus.
Understanding of Fixed line technology (FTTH, Cable, DSL) & Architecture.
Experience in developing and presenting solution designs.
Excellent troubleshooting and investigative skills.
Availability to travel for onsite pre-sales and POC activities. Travel to Africa will be required.
Enjoys working in a team environment and being part of a fast growing company delivering leading edge technology
Is a self-starting and highly motivated individual who wants to win in competitive situations
Excellent in communication (written and oral), presentation and listening in French (Required), English (Required) and Arabic (Plus).
Networks are evolving, and operators need to keep up. At Sandvine, we’re working with innovative customers who are looking to embrace change and constantly improve. By combining analytics, machine learning, and automation, we help hundreds of network operators around the world make their networks run simpler and smarter – all while exceeding their expectations.
As a Sandviner, you’ll take on new challenges, learn from industry leaders, and contribute to creative solutions as part of a growing team that is transforming the way the world runs networks.
What Can You Expect From Us
Benefits and vacation from day one
International travel opportunities
Sandvine Applicant Data Protection Authorization Thank you for your interest in Sandvine. In order to consider you for possible employment with Sandvine, we need to collect and process some of your personal data. Please read the following Sandvine Data Protection Authorization and provide your consent to collect and process your personal information for employment consideration. Your data will be retained by Sandvine in our global recruitment system located in Canada for a period of five years.
The information you are submitting to Sandvine is considered personal information and may be protected by worldwide data protection laws, including but not limited to the Canadian PIPEDA and the EU General Data Protection Regulation (GDPR). Sandvine takes data privacy compliance very seriously and is committed to compliance with all applicable privacy laws. Sandvine requires your permission to collect, process, use, store, and share your personal information, as well as transfer this information to our recruitment system. Sandvine will not share, sell, or rent your personal information with or to third parties for their personal use without your consent. Access to your data will be strictly limited to Sandvine’s Staffing Operations, Recruitment Personnel, Sandvine Hiring Managers, and relevant employees selected to conduct employment interviews. Any individual requiring access to your personal data as part of his/her job responsibilities is trained on data privacy laws and held accountable for compliance.
By submitting your application, you acknowledge that you have read and agree to this authorization, including providing consent to collect your personal data for the purpose of potential employment or an internship with Sandvine. We will not be able to accept applications otherwise.
Thank-you for your interest in Sandvine. While we’re not able to reach out to everyone who applies, we will contact you if your skills and experience are a match for the role.
Sandvine is committed to supporting a culture of inclusion. We welcome and encourage applications from all qualified applicants regardless of race, ethnic origin, religion, age, gender, sexual orientation, ability or disability.
If you have an interview or workplace accommodation request, please contact our Global Talent Acquisition Team at Apply to send email to the employer.