وظائف البنك التجاري الدولي CIB لحديثي التخرج و الخبرات

TELLER

Job PURPOSE:

To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.

KEY ACCOUNTABILITIES

Operational Functions

• Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.

• Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s.

• Process all the cash counter transactions accurately in accordance with the set objectives.

• Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.

• Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.

• Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.

• Adhere to the bank standards related to the average waiting & serving time in addition to the productivity reports.

• Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.

• Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.

• Check counterfeit currencies, checks and identities.

Qualifications:

• Bachelor’s degree of commerce, business administration, accounting or its equivalent

• (0-2) Years of experience

Skills

• Good command of English and Arabic languages

• Communication Skills

• Problem Solving Skills

• Service Oriented

• Process Oriented

• Adept in using basic software such as office, internet and e-mail

Primary Location: Egypt-Giza-GIZA BRANCH