Digital Sales Executive Job at Vodafone in 2021

Sales Jobs Cairo, Egypt Full Time

Job Description

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role purpose:

Provides end-to-end inside sales account management activity by contacting and landscaping selected Small and Medium Business customers in Egypt focusing on retention/acquisition. Takes responsibility for these customers’ revenue growth and increase Vodafone mobile, solution and convergent footprint, preparing proposals and executing marketing campaigns.

Key accountabilities and decision ownership:

Sales Excellence

•   Conduct retention and solution selling activity on selected Customer Base
•   Creating trustful partnerships, lead customer negotiations and close deals
•   Work with effective targets and sales strategy
•   Achieve revenue growth and retention of allocated Vodafone Business SME customers
•   Proactive cross & upselling by offering business solutions, services and new tariffs
•   Maintain contact with allocated contacts regularly to ensure a high level of customer satisfaction

Customer Management & Experience

•   Build long-term relationships with customers
•   Assess the customer needs and suggest a best possible product solution and win deals
•   Analyzing customer insights and propensity data in order to be able to provide Vodafone Business customers dedicated solutions.

Core competencies, knowledge and experience:
•   Excellent communication, conflict resolution and negotiation skills.
•   Customer-orientated and innovative approach to service design and delivery and Result orientated
•   Ability to interact effectively, using good interpersonal skills
•   Highly motivated self-starter who can drive changes with passion for Vodafone.

Must have technical / professional qualifications:
•   B.Sc. degree.
•   Excellent in English Language.
•   Excellent communication & negotiation skills.
•   Minimum of 1 year working within a sales environment.
•   Experience working within telecommunications industry.
•    Possesses excellent objection handling techniques when dealing with issues or barriers from customers.
•   Experience of mobile Telecoms and IT solutions.
•   Microsoft office skills
•   Social Selling & Lead generation

#_VOIS

Our Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.