Area Sales Manager

Job Responsibilities

• Identify sales and business development opportunities to gain customers from various segments
• Provide management with regular feedback about competitor’s activities
• Coordinate with the CRM team in relation to customers analysis and migration
• Monitor receivables to assist the collection team to ensure customers pay as per Aramex standards when needed
• Ensure KPIs are met (targets, visits, opportunities, number of new accounts )
• Ensure privacy and confidentiality of customer data in line with the company data security policies
• Develop and maintain an effective relationship with the customers
• Gain new customers
• Generate new leads and prospect clients
• Plan sales team visits ( daily / weekly)
• Develop offers and prepare corporate rates
• Grow existing customers and migrate them into higher value tiers
• Cross Sell and Upsell
• Maintain strong relationship with internal stakeholders
• Setting KPIs and conduct annual performance review for direct reports
• Assist and guide the team to achieve their targets
• Train new hires on the job or existing staff if needed
• Develop, mentor and coach direct reports
• Identify and propose training needed for direct reports
• Ensure having and developing a successor

Job Requirements (Experience and education)

• Bachelor’s degree in business or any other field
• Proficiency in MS Office (Excel, Word, PowerPoint and Outlook)
• At least 7 years sales experience, preferably in Freight Commercial & express shipping
• Excellent interpersonal, negotiation and communication skills 
• Strong customer focus and analytical skills