Vezeeta is a global digital healthcare powerhouse that serves and empowers patients in every step of their healthcare journey by tapping into the power of data and knowledge. We are trusted by patients, healthcare providers, and medical industry leaders to facilitate and enhance healthcare accessibility and quality around the globe. Currently serving more than 6 million patients across 6 countries, Vezeeta is transforming the healthcare experience of patients, by digitally streamlining their healthcare journey, and enabling them to search, book, and review the best doctors and medical services in just one minute.

Our organization is quickly growing, generating demanding roles for like-minded, forward-thinking individuals - with plenty of room for professional and personal growth. If you think you share our belief in redirecting possible healthcare pains into productive tech-enabled solutions, and can add to our positive culture, we’d love to hear from you.

 

Benefits

At Vezeeta, we trust in the power of freedom, creativity, and flexibility, and strive to build an environment that allows you to be your best self.

Health and Wellness

We offer a variety of comprehensive plans covering medical and dental needs for you and your family. An active lifestyle is a healthy life, and so we offer several virtual yoga, CrossFit, and meditative sessions to ensure your well-being.

Flexible Hours

We are not a 9-5 company. Neither do we follow a traditional annual holiday policy. We believe in working smarter, not harder, and allowing employees to take time off, whenever and as much as they need.

Productive Workspaces

All Vezeeta offices are designed with the team in mind, with many collaborative break-out spaces, with snack and coffee rooms functioning 24/7. You also have the freedom to stream your music right at your workstation and work accompanied by your favorite tunes!

Growth Opportunities

At Vezeeta, you’ll find an environment and structure that prioritizes your personal and professional ambitions to keep employee excellence rising. We offer several learning and development programs, along with performance reviews to ensure you achieve your best.

Our Culture

We explore the field of possibilities with a curious, open, and agile mindset. We want to improve the world around us and have the courage to ask ourselves difficult questions to keep pushing our mission forward.

We work hard and play hard and most importantly, we are passionate about developing our people and giving them plenty of opportunities to grow and shine. We are stronger together and have built an awesome team of like-minded talented, caring, and fun people.

Our People

We come from everywhere, dreamers and heroes, believing always that the sky is the limit. Some of us wanted to become astronauts while others wanted to become poets but all of us have a single common denominator: we want to make the world a better place.

Today we have built the strongest team ever and we can’t wait to welcome you to the Veez team

 

The Role

The engineering department at Vezeeta is having highly skilled technology engineer with business knowledge and technical expertise to implement strategies, evaluate processes, and build upon an infrastructure that supports the ever-changing needs of our customers. In this role, you will work with different systems, designing, developing, and integrating them at every stage of the life cycle. If you are reliable in delivering mission-critical solutions with the goals of accessibility, optimization, and security, you could be our ideal candidate. This is a position that will see you gain experience and skills in a wide range of areas as well as working at the forefront of the health-tech industry.

 

Responsibilities:

• Provide on-site daily ITIL-based service desk operations to include customer incident management, problem management escalation, resolution, and interface with higher technical levels for efficient and timely server, client, application, and infrastructure issues

• Troubleshoot system issues and resolve them in a professional, timely, and customer-centric manner

• Configure and deploy systems, both laptops, and virtual desktops
• Implement procedures and proactively manage and maintain service request tickets

• Provide Technical consultations to the operational teams
• Perform telephone system moves/adds/changes as required
• Define and document best practices, solution, and support procedures
• Supervise IT Asset management
• Maintain Call Center Solution, VoIP Solutions, and any related equipment, services.
• Assist with the onboarding of new users.
• Provide occasional after-hours support for infrastructure related emergencies as well as occasional weekend maintenance