Call Center Supervisor for LG Electronics Egypt

LG Electronics Egypt is hiring :
– Call Center Supervisor/ Shift Leader

Reporting To :
CRM Manager

Main R&R:
– To Provide a world-class Call Center service designed for customer support
– To Manage and Control Floor ,queue and agents with all related tasks .
– To handle Digital channels (What’s App, LG.com,.. )
– Responsibility of budgeting and tracking expenses .
– And Any related Tasks ,..

Location: Kattameya Office
(Transportation is provided)

Main Qualifications:
* Egyptian Only / Cairo or Giza Resident
* Bachelor Degree
* Exp. ( 8 – 10 Y ), 3 Years at least “same position Exp.”
*Experience in leading Quality Assurance Team for 2 years at least
* Leadership, problem solving and interperosny Skills
* Good command of English & Very Good Ms. office Skills.
(Excel, PowerPoint)
* Max. Age : 36 Y. Old

If Interested, you are welcome to send your updated CV with subject ( CRM Shift Leader / Supervisor )