وظائف IT بشركة Smart Group
Job Description
Smart Group is hiring for the following position:
1. IT Help Desk (Al Qalyubia (القليوبية))
Job Description:
• Respond to queries either in person or over the phone.
• Maintain daily performance of computer systems.
• Respond to email messages for employees seeking help.
• Install, modify, and repair computer hardware and software.
• Opening new branches according to the company plan.
• Help the operation team to install and configure the CCTV system.
• Running reports to analyze common complaints and problems.
• Remotely accessing hardware or software for employees to make changes and fix problems
• Clean up computers.
• Run diagnostic programs to resolve problems.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
• Follow up with employees to ensure the issue has been resolved.
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Work Location: Al Qalyubia (القليوبية)
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Requirements:
• BA in IT, Computer Science, or a similar relevant field
• 1-3 years of experience in the same field
• Previous experience in the same industry is a plus.
• Very good communication skills
• Good command of the English language
• Excellent multitasking skills
• Excellent problem-solving skills
• Customer-oriented.
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Benefits:
• Attractive salary
• Social, and medical insurance
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Job Summary
- Date Posted : 1 year ago
- Job Type : Full Time
- Location : Cairo, Egypt
- Gender : Any
About company
- Company Name : Smart Group
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