HR Assistant, People Experience & Technology

Customer Service Jobs Cairo, Egypt

Job Description

Description
>At Amazon we believe that every day is still day one.

We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it.

Our Fulfillment Centres (warehouses) are at the heart of Amazon’s world-class and rapidly growing Operations network. They’re where we manage our customers’ orders using industry-leading workflows. This is how we delight our customers! With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.

About The Role
>A core part of your responsibilities will be taking care and addressing associate queries, placing engagement with associates as your primary focus within our location Fulfillment Center. As an integral part of the HR team, you will deliver the highest quality of service to our internal and external customers; ensuring associates are supported through effective query handling and problem solving, followed closely by a high level of process understanding and administrative support.

Key job responsibilities

Provide Associate support on HR related topics (documentation of and follow-up on requests, escalation of issues, problem solving, meeting notes), ensuring an engaging workplace environment by staying close to the associates and facilitating engagement activities.
te employee administration (incl. Time and Attendance) is managed accurately and timely (e.g. vacation planning support).Colle
ct and input data, provide metrics through reports to the regional HR and Operations leaders.Suppo
rt hiring initiatives including events, onboarding and new hire orientation.>

Basic Qualifications

Knowledge with MS Office Suite (Word, Excel, Power Point, Access, Outlook)
ty & willingness to work on shifts that are aligned with Operations at location Fulfillment CenterExper
ience in employment law, and HR / PayrollAnaly
tical skills (able to identify problem and a root cause, work with numbers, data, run metrics and pull reports...)>

Preferred Qualifications

University/Bachelor’s degree in Human Resources
tive communication skillsAbili
ty to work independently and thrive in a fast-paced environmentExper
ience in a similar industryl>>Company - Souq.com for E-Commerce LLC

Job ID: A2342716