Sales Agent for at Etisalat

Job Details

Achieving his/her individual Sales monthly target, net activation 100% (Quantitative)

Ensure high level of quality and accuracy in the daily work

Furnish & enhance after selling service & provide total customer satisfaction.

Handling customer inquiries and complaints

Solving problems and escalating the issues to management when appropriate

Educate the customer with Etisalat products and services.

Promote handsets and accessories.

Up sell Etisalat products & services to the customers

Recommend products and services improvement

Ensure compliance to policies & procedures

Handling all multi-skills function (cash-inventory)

Prepare a variety of statues reports including activity, closing sheet, follow up and adherence to goals.

Positive and effective involvement in implementing the retail plan.

Handling all paper work which is reported to the different company departments

Qualifications Essential

University Degree

Fresh Grad or Minimum 1 - 2 years’ Experience.

Area of experience: Sales and customer experience

Customer and results oriented

Presentable

Very Good in English (Reading, Writing & Oral)

Very good computer skills.

Qualifications Desirable

Retailer/Customer care background