Technical Support/ Help Desk ITIL job at migrationIT

#WE_ARE_HIRING Sr. Technical Support/ Help Desk #ITIL
Requirements:
University degree in Software/Computer Engineering, Computer Sciences, or related field or previous experience in a technical support role.
4-5 years of experience as technical support.
3-5 years of experience working in an ITIL based environment.
Microsoft Active Directory, DNS, DHCP background is a plus.
Ability to communicate technical information, both verbal and written, to a wide range of end-users.
PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android).
Client PC connectivity - Ethernet, TCP/IP, and VPN, including physical connection (cables, switches, Wi-Fi access points, routers) and logical/ software.
Experience with antivirus desktop security products, and common support tools and applications.