BI & Big Data Support System Analyst job at Vodafone Egypt

Description

Role purpose: To provide effective support and problem solving to Vodafone Enterprise applications and services also to ensure applying the Monitoring ,support , solving  and proactive actions to maintain services availability , performance and ensure the that closing , trade and daily reports will be available on time.

Job Responsibility

Key accountabilities and decision ownership 
    Ensure accurate and on time data delivery and service availability according to agreed SLA.
    Ensure a complete technical planned handover, and full delivered documentation and technical manuals of new applications/services.
    Ensure on time support delivery and fixes of applications/services problems with a proper follow-up with team members .
    Effective supporting the finance monthly closing activities and the Bi-Weekly trade review reports
     Participation in setting the applications daily/weekly/monthly KPIs that represent the services availability
    Ensure availability and performance for all web applications.
    Evaluate, solve and log reported problems during handling daily operational service requests (SRs)/TTs
    Monitoring all KPIs and taking proper action in any violation in trend.
    Handling support  services and BI,enterprise applications  within normal on call and  shift base on duty actions

Key performance indicators:
•    99.5  On time data availability in line with the agreed SLA
•    100% controlling the Data Quality
•     100 %  deliver approved tasks and required analytics in line with the agreed SLA 

Requirements

•    Core competencies, knowledge and experience 
•    From 0-2  years’ experience in BI or Bigdata domain Apps and technologies 
•    Knowledge of telecom .  industry standards and technologies
•    Analytical thinking 
•    GSM and telecom knowledge 
•    Problem solving and decision making.
•    Good Knowledge in SQL, L/SQL and LUNIX Shell scripting.
•    Paython ,HIVE, Spark ,HDFS ..
•    knowledge for weblogic,TOMCAT,Jboss  concepts and technologies.
•    Must have technical / professional qualifications: 
•    B.SC of  Computer science, Engineering and equivalent  Certificates.
•    Experience  of the data warehousing and business intelligence field 
•    Database, Application Servers and BI Applications administration.