Customer Support Engineer at huawei

Customer Support Engineer Vacancy – Cloud Core Network (CS/IMS) – Huawei Egypt TAC
Duties and Responsibilities:
– Provide 24×7 support services to Huawei customers for CS/IMS Core product
– Ability to work based on on-call shifts
– Maintain and support system after commercial launch
– Perform system support and inspection
– Support the customer in system operation and give proper training if needed
Job Description (Education, Experience, Skills & Others):
– Education background: Bachelor degree in Telecommunications Engineering
– Work experience: 2+ years of experience in core network field.
– Language: Excellent written and oral English communication
– Knowledge about mobile network structure and service flows.
– Knowledge on SS7, and its application protocol (ISUP,INAP,MAP,SCCP)
– Knowledge on IP protocols (SIP, H.323)
– Knowledge about Network fundamentals.
-Strong and motivated, responsible and initiative personality.
-Solution focused.
-Customer Centric and good communication skills
-Ability to work under pressure.
Interested candidates send their CVs , and mention the job title in the mail subject