Social Media Moderator for Al-Arabia Group

Al ArabiaGroup is one of the fast growing companies in the Egyptian market that specialized in trading & manufacturing home appliances
Located in: 10th of Ramadan city-Egypt
Seeking to hire: Social Media Moderator

 Responsibilities:
· Manage and moderate the social media profiles.
· Handling customers and after sale service.
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
· Create contents on posts.
· Service Community Admin accounts and processing emails.
· Maintain the moderation guidelines and ensure they are up to date.

 Job Requirements
· Bachelor’s Degree.
· 1-3 years of experience as a social media moderator.
· Maximum age 30 years.
· Excellent Communication Skills verbal and written.
· A good understanding of customer service.

 Working Conditions & Benefits:
· Full Time Job.
· 9 working hours.
· 2 Days Off.
· Social Insurance.
· Medical Insurance.
· Transportation available.
· Monthly Incentives.

For Applying:
Kindly send your CV to mail
And Mention Job title in the subject