Jobs and Opportunities at Air Arabia 2023

Qualifications (Academic, training, languages)

• Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus. 
• Training in First Aid, Safety and Emergency Procedures are an added value.  
• Fit to fly, has good general health, no serious medical conditions or chronic diseases. 
• Presentable, friendly, demonstrates cheerful and positive attitude even under stress. 
• Customer service oriented, capable of understanding and attending to customers’ needs and requests. 
• Capable of handling difficult situations and angry customers without compromising corporate image. 
• Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results. 
• Proactive, self-motivated, demonstrates initiative and positive teamwork competency. 
• Very good verbal and written communication skills. 
• Excellent time management and problem-solving skills. 
• Proficient in Microsoft Office. 
• Fluent in English Language. Other languages are an advantage based on the Airline requirements 
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Work Experience

• Fresh graduates are encouraged to apply for this role. 
• Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value. 
• Active cabin crew license is an advantage. 
• Capable of working in shift pattern and for extended working hours. 
• Shows high flexibility and adaptability to frequent changes and busy schedules. 
• Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.