Sales Assistant III, MLH - Mena Listing Hub                                                

About the job

Description

The objective of the Account Management Senior Associate is to support business growth and maximize revenue through assisting high potential merchants to launch their product catalogs on Amazon platform across MENA region, while meeting Amazon's high bar for product data quality.

The ideal candidate will be detail oriented, innovative, effective communicator, with a desire to participate in ongoing changes, process revamps and rapidly changing priorities.

Additionally, this opportunity requires excellent troubleshooting skills, problem-solving skills as well as team skills; aiming to meet and exceed our business internal and external stakeholders expectations through high attention to details and delivering high quality results on time.

Key job responsibilities

Duties And Responsibilities Include, Yet Are Not Limited To

• Onboarding the sellers' content to Amazon platform using standard item creation templates by working closely with the business teams across the MENA region, or directly communicating with the sellers' through multiple support queues to gather the needed requirements.
• Trouble-shooting potential errors that might be encountered in the listing creation process.
• Maintaining professionalism in communicating with internal and external stakeholders.
• Demonstrating bias for action and generating ideas contributing to process improvements.
  
  

Basic Qualifications

• University degree
• 2 years of relevant work experience
• English language skills in terms of listening, speaking and writing skills
• Microsoft Office skills – Excel is the most important
• Excellent web browsing skills
• Sharp eye on details
• Multitasking skills
• Customer-centric

Preferred Qualifications

• Advanced Microsoft Office literacy
• Has proven examples of bias for action in meeting challenges in a quick moving business
• Experience with e-commerce would be an advantage
• Recognizes when and how he/she can add value to the customer and has examples of doing so
• SQL knowledge is a plus