وظائف اخصائى تكنولوجيا المعلومات بسوبر ماركت سعودى

SENIOR IT HELP DESK

Seoudi Supermarket is looking for a passionate and hard worker for” Senior IT Help Desk “to join our Information Servicies who is responsible for :

Job Description:
-Ensure internet performance is acting well.
-Install, modify, and repair computer hardware and software.
-Healthy check of printer devices, attendance machines, IP CAM, and any related network devices.
-Resolve technical problems with LAN and WAN with ISP.
-Install & fix issues related to computer peripherals for users.
-Resolve issues related to computer systems, software, and hardware.
-Respond to queries on-site or remotely.
-Respond to the ticketing system within the defined SLA.
-Resolve problems by running diagnostic programs.
-Identify and escalate situations requiring urgent attention.Job Requirements:
-2-5 years of experience in same filed.
-Bachelor’s degree in computer science or information system.
-Good knowledge of CCNA or MCSA.
-Hand on Ticketing System.