Telecommunications Engineer for Qualified TnC

Qualified TnC
Telecommunications Engineer
Cairo, Cairo, Egypt  

job Description

Follow up day-to-day on the team to make sure that they follow the right process and procedures.
Make sure that Customer complaints or requests got solved from the first time.
Track the team performance and set a proper action plan when needed.
Monitor Agents’ performance and Transactions then deliver the feedback also effective coaching on time and on a regular basis to each team member.
Requirements

Bachelor's degree in Communications Engineering
Proven experience from 3 to 5 years
Experience in working sites
Good knowledge in implementation for new sites.
Driving skills

Work Location :العاصمه الاداريه

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