Technical and Clinical Engineer for Sigma

Sigma is hiring
Technical and Clinical Engineer Indoor & outdoor in (Cairo, Alex, Minya and Sohag)
Job description:
• Attending Cochlear Implant surgeries and giving technical support.
• Attending Cochlear Implant Fitting in hospitals or at Doctor’s centers.
• Technical support & troubleshooting at Sigma office- AB department.
• Support doctors at their clinics with software troubleshooting for cochlear implants patient needs.
• Support medical conferences and workshops were taking a place for launching new products and/or doctors' training.
• Handling online sheets for patient’s database.
• Providing help and answers to the customers' technical issues, through the identification of the problem itself, research on answers and provision of the right guidance in cooperation with the team.
• Support cochlear implant recipients on how properly they use the products and increase the level of awareness and troubleshooting on the devices they use.
• Providing users support via phone calls, for more detail’s information, you may extend the support through emails.
• Understand and troubleshoot technical related issues.
• Working on ERP system.
• Prepare a weekly detailed report to the head of customer service.
• Motivate customers to acquire new technologies, including an upgrade to the sound processor, wireless accessories and spare parts.
• Assisting Training manager in practical content and qualifying the junior engineers for how to deal with AB portfolio (if needed).
• Responsible for preparing the presentation for events, conferences, and meetings of AB department.
Job Requirements:
• Bachelors’ degree in Biomedical Engineer.
• Very good English.
• Team work.
• Communication Skills.
• Sales Skills.
• Fresh graduates are welcome.
If you are interested, please send us your CV